Dentists want to give the best level of care to their patients. That frequently means having some way to let your patients reach you after hours for emergencies.
But there are a few problems. One problem is that patients often call for non-emergencies. Not everything needs your prompt attention on nights and weekends, but patients sometimes do not see it that way.
Another problem is access. Usually, a dentist either uses his or her personal phone number or has a dedicated cell phone. This means a patient has direct access, which sometimes is inconsistent because on nights and weekends you may be busy spending time with your family. No one wants to be interrupted like that.
Finally, if you want more control, you have to settle for an after-hours dentist answering service. Those are usually expensive and do not do much to give you the control you want. Plus, if it is a live service, patients will be talking to a stranger. Additionally, you probably will not attain enough information to make a decision on whether or not the patient needs to be seen.
There are a lot of problems with handling after-hours calls that dentists have to deal with.
Fortunately, there is a tech innovation that eliminates those problems once and for all.
How the Loop App Solves After-Hours Problems and Gives Dentists Control
Loop is an app that you can download on your phone and use it to receive notifications from patients who go to Loop’s website and contact you via a portal.
There are several ways why this approach is better than a dentist answering service.
- You get total control: You don’t have to be interrupted by a phone call at an inopportune time. The only notification you will get is from the app, and you can access it at your leisure.
- You get more information: Patients can actually submit pictures to your app through the website that can give you a much better idea of what you are working with.
- You can charge fees for after-hours consultations: With Loop, you have the option of charging up to $25 per call. This helps because it limits non-emergency calls and puts money in your pocket for your time.
Your patients will love that you are using Loop, too, because it shows you offer a higher standard of after-hours care.
Not to mention the fact that Loop is far more affordable than a dentist answering service – it’s only $30 a month for one dentist. That’s a bargain.
You don’t have to worry about being interrupted after hours for calls that may not be emergencies. You don’t have to worry about your time being wasted or controlled. Learn more about how with Loop, you can take control of your time.